Troubleshoot — "New marketing staff have no licenses"

حل مشكلة — "موظفين الماركتنج الجداد ملهمش Licenses"

Ticket #4950: marketing licensing is automated — the dynamic group TS-Marketing (rule: department equals Marketing) carries Microsoft Entra ID P2. Two people complain: ts.mkt2 got nothing, and the contractor ts.contractor (not in Marketing, must be licensed directly) gets an error whenever IT assigns the license. Diagnose and fix both without changing the group rule.

The 3 tasks you will do

• Step 1 — Compare members with expectationsالخطوة 1 — قارن الأعضاء باللي المفروض
• Step 2 — Fix the data, not the ruleالخطوة 2 — صلّح البيانات، مش الـ Rule
• Step 3 — License the contractor directlyالخطوة 3 — ادي الـ Contractor License مباشر