Troubleshoot: Database unreachable after the firewall migration

Troubleshooting: الداتابيز مبقتش بتتوصل بعد نقل الـ Firewall

Ticket INC-4471 (Priority 2): "Since last night's firewall migration, the order service on app1 cannot connect to sql1 on TCP 1433. Nothing else was supposed to change." Traffic between the app and data subnets of ts4-vnet must be inspected by the new appliance fw1 . Find every fault with evidence, fix it, and prove the service works.

The 4 tasks you will do

• Task 1 — Reproduce and collect evidenceالمهمة 1 — كرّر المشكلة واجمع الأدلة
• Task 2 — Fix the routeالمهمة 2 — صلّح الـ Route
• Task 3 — The second fault: the appliance does not forwardالمهمة 3 — العطل التاني: الجهاز مش بيمرّر
• Task 4 — Prove the fix and close the ticketالمهمة 4 — أثبت الحل واقفل الـ Ticket